I had to smile this morning when the CBS Sunday Morning aired a piece entitled, “No Problem”: Yes, It’s a Big Program."
Reporter Bill Flannagan stated my sentiments when he said he’s sick and tired of the reply “no problem” when a “thank you” is the appropriate reply.
If you work in a shop and a customer thanks you for selling him something, don't say, "No problem." He's paying for the item! I think the appropriate response here would be, "No, thank YOU!"
He made a distinction, saying it’s an OK reply to “thank you” if it means “there’s no need to feel indebted.”
But I part ways with him on the exception: I don’t think the reply “no problem” is appropriate here either. Why not just “you’re welcome”?
".... if you work in a doughnut shop and a customer thanks you for selling him a coffee, don't say, "No problem." He's paying for the coffee!
Just say, "You're welcome -- Bill Flanagan
Credit: (Sturti/Getty Images) via CBS